Refund policy

YOUR ORDER IS ELIGIBLE FOR EXCHANGE ONLY IF -
•⁠  ⁠AN INCORRECT ORDER/SIZE WAS SENT TO YOU (IN THIS CASE A REVERSE SHIPMENT WILL BE SCHEDULED BY US FROM YOUR ADDRESS TO OURS AND THE CORRECT ORDER WILL BE SHIPPED TO YOU)
•⁠  ⁠IF THE PRODUCT IS DAMAGED OR HAS ANY MANUFACTURING DEFECT.
•⁠  ⁠CUSTOMIZED/MADE TO ORDER  PRODUCTS AND PRODUCTS PURCHASED ON DISCOUNT /SALE ARE NOT ELIGIBLE FOR EXCHANGE UNLESS AN INCORRECT ORDER/DAMAGED PRODUCT WAS SENT TO YOU.

PROCEDURE FOR EXCHANGE - 
•⁠  ⁠WITHIN 3 DAYS OF RECEIVING THE SHIPMENT, WRITE TO US AT SAZO.INFO@GMAIL.COM MENTIONING YOUR ORDER NUMBER AND REASON FOR EXCHANGE.

•⁠  ⁠OUR TEAM WILL GET BACK TO YOU IN A DAY OR TWO AND ARRANGE A PICK UP FOR THE PRODUCT TO BE EXCHANGED. COST OF THE COURIER SENT TO US WILL BE BORNE BY YOU. COST OF SHIPPING THE EXCHANGED GARMENT TO YOU WILL BE BORNE BY US.

•⁠  ⁠THE PRODUCT TO BE EXCHANGED MUST BE DISPATCHED TO OUR STUDIO WITHIN 3 DAYS OF ACCEPTANCE OF EXCHANGE.

•⁠  ⁠PLEASE ENSURE THAT THE PRODUCT YOU RETURN IS UNUSED AND UNWORN WITH THE ORIGINAL TAGS INTACT. ONCE WE RECEIVE THE PRODUCT, PLEASE ALLOW US A FEW DAYS TO INSPECT IT FOR ANY SIGNS OF WEAR AND TEAR, FOLLOWING WHICH WE WILL PROCESS YOUR EXCHANGE.
PLEASE NOTE: 
PRODUCTS EXCHANGED ONCE WILL NOT BE EXCHANGED A SECOND TIME. INTERNATIONAL ORDERS AREN'T ELIGIBLE FOR RETURNS OR EXCHANGES DUE TO LOGISTICAL REASONS.